Faulty, Damaged, or Incorrect Items

While we hope this never happens, if you do receive an incorrect or damaged item or immediately find a manufacturing fault, please contact us at support@famosaswim.com and we will help resolve your issue. Please include your name, order number, and a photo of the issue in your email. If your issue qualifies for a replacement, our policy is that your item will be replaced by the exact same item, if in stock.